ABOUT NGR

NGR Performance is a manufacturer of performance car parts. Our goal is to create new innovative products for the automotive industry. Our initial project, the NGR Type-S Blow off Valve, was to redesign the original Type-S and create the unique whistle the original Type-S was known for, without leaks. After accomplishing the task, we manufactured the NGR Type-S BOV, which is known for the authentic whistle as in the Fast & Furious eclipse and accomplished no leaks at a staggering 100psi pressure test of the new revised diaphragm.

NGR Performance has continued to introduce new innovative products, such as the NGR Turbo Filter, which was showcased in SEMA Launch Pad 2018. In 2019, NGR V3 Wastegate was introduced, which won a SEMA Global Media Award in 2019.

NGR Performance manufactures other innovative performance parts and we strive for customer satisfaction, which is our main priority!

We are not any ordinary company; we love cars, as car enthusiasts, we as well as others look for the best quality for a good price!

We stand behind our product and all of our future projects we are planning! We welcome any new ideas, so please contact us and we will try and make it happen!

 

Why Buy From NGR?

Customer service is our priority! We will respond to emails within the same to next business day. We are also available via Phone and Text support 786-520-6479. Any questions or concerns please contact us! If you have any problems with your NGR product, please email us at sales@jonathanm107.sg-host.com. You can also use the above forms from our support tab depending on your query.

Shipping Information

  • Shipping will be done with USPS Priority shipping unless stated otherwise at checkout.
  • We will always include a tracking number.
  • Items will be shipped within 24 hours after receiving payment.
  • International orders are responsible for any of their custom fees, brokerage fees, or duty tax, which we do not pay.
  • To view our full shipping policies, click here.

Returns

  • If you realize you purchased the wrong product, or are for any reason not 100% satisfied with a NGR product, complete this form or contact us .
  • Returns are only accepted within 30 days of receipt of item.
  • Full refund is only given if item is defective.
  • Full refund is price of item not including shipping and handling fees.
  • All claims for damaged good upon arrival must be reported to their respective shipping companies then reported to us so that we may follow up with the claims.
  • All claims of items must be packaged the same way it was received for inspection by carrier and by us to ensure item was damaged during shipment or item missing during shipment.
  • Items must be in original package with all original contents. Any item with alterations made will make refund/exchange invalid.

Payment Information

We accept most forms of payment, such as:

  • Credit Card via Stripe or PayPal
  • PayPal Checkout or PayPal Invoice
  • Financing with AfterPay
  • PayPal Pay Later
  • Warranty Information

    • We provide 1 year warranty for your NGR Performance product. We will warranty any valid issue with the products that you have purchased from us or any authorized NGR Performance distributor. We stand behind our customers and products, period. As car enthusiasts ourselves, we understand your performance needs and how important it is to have reliable, high-quality products.
    • Our goal is 100% customer satisfaction. Most claims are handled and shipped out by the next business day.
    • If you purchased through an authorized distributor you’ll need to have a receipt or other purchase documentation.